Returns & Exchanges

Domestic (USA)

• Orders ship within 2–4 business days.
  
• Transit times vary by carrier and location.
  
• Tracking information will be emailed once your order ships.
  
• Full details are available at checkout.

International

• We ship worldwide.
  
• Most international orders arrive in 3–7 business days, depending on destination and customs.
  
• Shipping times are reflected at checkout.
  
• Tracking is emailed once your order ships.
  
• Customers are responsible for all duties, import taxes, and handling fees.

RETURNS + EXCHANGES

We operate with limited inventory. Our return and exchange window is 7 days.

Domestic (USA)

• Returns and exchanges are accepted within 7 days of delivery.
  
• Items must be unworn, unwashed, unaltered, and have all original tags attached.
  
• Original shipping costs are non-refundable.
  
• Refunds are issued to the original form of payment.
  
• Return packages should be sent to the return address below.

International Orders

• No exchanges.
  
• Customers may return an item for a refund only and place a new order separately.
  
• Returns must be initiated within 7 days of delivery.
  
• A $20 return processing fee applies to all international returns.
  
• Customers are responsible for return shipping plus any customs charges or duties incurred.
  
• Customer may place a new order at any time.

TO START A RETURN / EXCHANGE

Pack your items securely and ship them to the return address below using a reliable, trackable service.

Fetch Fulfillment c/o Sin of Hearts
200 Syracuse Ct
Unit 2
Lakewood, NJ
08701

Mb# 732 903 6652

Important:

We reserve the right to refuse a return based on item condition. If a return is rejected, the item will be shipped back to the customer at their own expense.