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Returns & Exchanges

Domestic (USA)

  • Orders ship within 2–4 business days.
  • Transit times vary by carrier and location.
  • Tracking information will be emailed once your order ships.
  • Full details are available at checkout.

International

  • We ship worldwide.
  • Most international orders arrive in 3–7 business days, depending on destination and customs.
  • Shipping times are reflected at checkout.
  • Tracking is emailed once your order ships.
  • Customers are responsible for all duties, import taxes, and handling fees.

EXCHANGES

Our pieces are produced in limited quantities and are therefore exclusive pieces.

ALL SALES ARE FINAL. EXCHANGE ONLY.

We’re happy to offer exchanges within 10 days of delivery, including a different size or another item of equal or greater value.

We’re always happy to help you find the right fit and make sure you love your Sin of Hearts piece.

Domestic (USA)

  • Exchanges are accepted within 10 days of delivery.
  • Items must be unworn, unwashed, unaltered, and have all original tags attached.
  • Items must be exchanged for an item of equal or greater value.

International Orders

  • Exchanges are accepted within 10 days of delivery.
  • Items must be unworn, unwashed, unaltered, and have all original tags attached.
  • Customers are responsible for exchange shipping plus any customs charges or duties incurred.
  • Customers may exchange for an item of equal or greater value.

TO START AN EXCHANGE

Important: Sale items are final sale and cannot be exchanged. Exchanges are accepted only for items of equal or greater value. Items must be unworn with all original tags attached. Please email partners@sinofhearts.com for exchange approval and include a photo of the unworn item before sending it back. Items sent without prior approval or showing signs of wear will not be accepted.

Pack your items securely and ship them to the return address below using a reliable, trackable service.

NJ handled c/o Sin of Hearts
310 Paterson Plank Rd, Carlstadt, NJ 07072, United States

Important:

We reserve the right to refuse an exchange based on item condition. If an exchange is rejected, the item will be shipped back to the customer at their own expense.